PACKPROOF RESOURCES
Practical guidance for documenting shipments and reviewing the record.
START WITH THE SHIPMENT
Build a clear shipment record with order details, visible item condition, packing, the final seal, and separate carrier records.
Read the guideDocument the item, packing process, shipping label, and final seal. Keep the capture connected to the correct order.
Explore guides →02Organize a questioned shipment around the available sources and the specific issue under review.
Explore guides →03Keep order context and channel requirements distinct from your own documentation workflow.
Explore guides →04Record identifying details, grading labels, visible condition, and packaging for condition-sensitive items.
Explore guides →05Document receipt and return shipments while preserving each participant’s contribution as a separate source.
Explore guides →06Understand original files, hashes, timestamps, source history, and the limits of digital checks.
Explore guides →07Make clear, consistent evidence capture part of the packing process.
Explore guides →08Explore order-linked evidence, source context and exception review across logistics and fulfillment.
Explore guides →Collectibles & High-Value Items
Document a comic’s identity, visible condition, slab or enclosure, packing sequence, and final parcel without confusing shipment evidence with grading.
Collectibles & High-Value Items
Document raw or graded cards by connecting identity, condition, holders, certification labels, lot counts, packing, and the final parcel.
Logistics & fulfillment
A first look at PackProof's logistics evidence record: connected order context, source-linked quantities, shipment history and clearer exception review.
Evidence Integrity
Understand how a SHA-256 digest supports byte-level file comparison, what a match or mismatch means, and why the reference, timing, and source still matter.
Evidence Integrity
Learn how a source-linked evidence record connects each file, statement, and reported event to its contributor, transaction, time context, integrity reference, and limits.
Disputes & Claims
Organize outbound packing, arrival damage, retained packaging, carrier events, value records, and repair evidence without blurring what each source shows.
Returns & Buyer Evidence
Compare the same item, surfaces, accessories, functions, and packaging across outbound and return records while preserving unmatched views and timeline gaps.
Collectibles & High-Value Items
Record readable unit identifiers, connect them to the physical item and order, distinguish model and shipment numbers, and protect full values from public exposure.
Shipment Evidence
Document the transition from an open box to a sealed, labeled parcel while keeping closure surfaces, interruptions, and later handoff limits clear.
Shipment Evidence
Set up, test, and review a packing video with readable details, visible handling, and an honest account of interruptions before dispatch.
Shipment Evidence
Use six review questions to check item identity, condition, included contents, packing, closure, and the shipment connection in a packing video.
Disputes & Claims
A practical evidence checklist for an empty-box report: review packing capture, parcel identity, carrier information, and buyer observations without overclaiming.
Evidence Integrity
Understand file integrity, source attribution, timestamps, order identity, and capture limits when evaluating digital shipment evidence.
Disputes & Claims
Organize order details, packing media, carrier records, and buyer submissions into a shipment record that makes each source and its limits clear.
Shipment Evidence
A practical high-value shipping evidence checklist covering item identity, condition, accessories, packing, the final seal, and record review.
Collectibles & High-Value Items
Record a collectible's identity, visible condition, grading label, holder, and packing sequence while keeping authentication and shipment evidence distinct.
Shipment Evidence
Compare packing video and photos for item detail, packing sequence, the final seal, and shipment review. Understand the gaps each format leaves.
Returns & Buyer Evidence
Document a return with separate records of arrival, visible condition, repacking, and seller receipt, all connected to the original order.
These guides distinguish what a recording shows, what a participant submits, what a carrier reports, and what remains unknown. Examples are labeled. Policy-dependent statements link to official sources.
Read our editorial method →
