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CONNECTED WORKFLOWS

Bring the order.
Connect the evidence.

Available connections keep order context and shipment information alongside evidence. Eligibility depends on the provider and your account.

CONCEPTUAL WORKFLOW
Order context
PackProofOne transaction-linked record
EvidenceShipment eventsAuthorized review

Connections depend on provider availability and permissions.

ORDER / EVIDENCE / SHIPPINGExplore the details

CONNECTED WORKFLOWS

Useful connections. Clear expectations.

  1. 01

    Commerce context.

    eBay, Shopify and Etsy availability depends on provider approval, account eligibility and supported authorization. Confirm the current workflow before planning a rollout.

  2. 02

    Shipment events.

    Tracking coverage depends on the shipment, event source and provider. A reported scan is distinct from a PackProof recording.

  3. 03

    Authorized integration.

    PackProof API access is arranged with the team. The Zendesk viewer is a private pilot, not a generally available self-service integration.

AVAILABILITY HAS CONTEXT

Confirm the connection.
Then plan the workflow.

eBayAccount and provider dependent
ShopifyPermissions and eligibility apply
EtsyConfirm current supported access
Carrier eventsShipment and provider dependent
Zendesk viewerPrivate pilot
PackProof APIAuthorized by arrangement
Check your integration requirements

THE NEXT HANDOFF STARTS HERE

When the shipment is questioned,
show the record.